info@acelinkusa.com (949) 521-6625
Ace Link Industrial Inc.
info@acelinkusa.com (949)521-6625

Returns, delivery, payment

Returns

We want all our customers to be happy with purchases made through our Website. If you are unhappy with your order, we will accept Product returns if received by us within thirty (30) days of the date of delivery, subject to the requirements set forth in this Section.

For all Retail Sales, the following Returns and Exchanges conditions will apply:

  1. Must be returned or exchanged within 30 Days of purchase date, and will be charge a 15% Restock Service Fee.
  2. 1st product Size Exchange will not be assessed a fee, each following Size Exchange will incur a 15% Restock Service Fee.

To initiate a return:

Send us an email to: info@acelinkusa.com

Upon our receipt of the Product at our warehouse, we will inspect the Product and process the return. After the return has reached our facility, please allow approximately ten (10) business days for the refund to be credited to your account.
If you have any questions, please contact us at:

Send us an email to: info@acelinkusa.com
or (949)521-6625

DELIVERY

All Product prices are listed on the Website on the applicable Product pages. Prices are in U.S. dollars and may change from time to time without notice. You agree to pay in full at the time of placing an order using any major credit card accepted by Ace or Paypal. Prices listed are exclusive of federal, state, and local sales, use, excise, or similar taxes, or shipping fees, and you will be liable for such taxes and fees. All applicable fees and taxes, including shipping fees, shall be added to your order at the time of check out.

  1. Must be returned or exchanged within 30 Days of purchase date, and will be charge U a 15% Restock Service Fee.
  2. 1st product Size Exchange will not be assessed a fee, each following Size Exchange will incur a 15% Restock Service Fee.
  3. 1st product Size Exchange will not be assessed a fee, each following Size Exchange will incur a 15% Restock Service Fee.

PAYMENT

Ace uses reliable third-party carriers such as UPS and the USPS to deliver our Products to you. In some cases, customer pick-up may be available. Ace uses commercially reasonable efforts to ship Products within one (1) business day after payment for the Products has been received in full. If manufacturing time is needed for any Product purchased, Ace will contact you with estimated lead time for the order. Notwithstanding the foregoing, all delivery times provided for in an order confirmation represent approximate delivery times, and actual delivery times may vary as a result of events outside of our control.

We shall not be liable for any damages (including, without limitation, any incidental or consequential damages) arising from its failure to deliver or delay in delivering the Products purchased hereunder. You bear all risk of loss and damage to the Products from the time the Products leave our warehouse or fulfillment house. Delivery is deemed complete and title to the merchandise passes to you upon acceptance of shipment by a common carrier.

  1. Must be returned or exchanged within 30 Days of purchase date, and will be charge a 15% Restock Service Fee.
  2. 1st product Size Exchange will not be assessed a fee, each following Size Exchange will incur a 15% Restock Service Fee.
  3. 1st product Size Exchange will not be assessed a fee, each following Size Exchange will incur a 15% Restock Service Fee.

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